Your questions, answered.
Promotional bags and industrial carrying solutions have different requirements. Find the answers for your project below.
Promotional bags
Before you order
Your questions, answered.
Is there a minimum order quantity?
The minimum depends on the model, fabric supply and branding method. Share your target quantity, including smaller runs, so we can assess feasibility before quoting.
Is a sample included in the price?
The sample scope, fee and timing are specified in the quotation. A physical sample and a digital logo layout serve different purposes; agree which approvals your project needs.
When is the delivery date confirmed?
The schedule is confirmed after the product specification and sample or branding approval. Material availability and changes after approval can affect timing. Please share your event date and delivery location at the start.
What logo file should I prepare?
A vector logo, brand colours and the desired application size help us assess printing or embroidery. If you only have a different file format, send the available artwork for review.
Can we repeat an earlier order?
Share the previous product name or order reference, approved sample and quantity. We check current material and colour availability before confirming a repeat order.
What determines the price?
Model, dimensions, fabric, lining, pockets, branding, quantity and packaging all affect the quotation. Comparing the same specification makes supplier offers easier to evaluate.
Industrial solutions
Before you order
Your questions, answered.
Custom production or a supplied case?
Textile bags and foam applications are developed for the project. Rigid case shells may be sourced from suppliers; their external and internal dimensions depend on the model. The quotation identifies the shell and the scope of custom work.
What should I send for an equipment case?
Share the equipment dimensions, weight, accessories, quantity and handling conditions. An available drawing or photograph helps us plan the arrangement. Required tolerances and protection requirements are agreed for the specific application.
How are protection claims confirmed?
Water, dust, impact or load ratings apply only to the documented model and test conditions. Ask for the relevant manufacturer documentation where a rating is a procurement requirement. A foam insert does not by itself certify the complete case.