Is there a minimum order quantity?
The minimum depends on the model, fabric supply and branding method. Share your target quantity, including smaller runs, so we can assess feasibility before quoting.
Is a sample included in the price?
The sample scope, fee and timing are specified in the quotation. A physical sample and a digital logo layout serve different purposes; agree which approvals your project needs.
When is the delivery date confirmed?
The schedule is confirmed after the product specification and sample or branding approval. Material availability and changes after approval can affect timing. Please share your event date and delivery location at the start.
What logo file should I prepare?
A vector logo, brand colours and the desired application size help us assess printing or embroidery. If you only have a different file format, send the available artwork for review.
Can we repeat an earlier order?
Share the previous product name or order reference, approved sample and quantity. We check current material and colour availability before confirming a repeat order.
What determines the price?
Model, dimensions, fabric, lining, pockets, branding, quantity and packaging all affect the quotation. Comparing the same specification makes supplier offers easier to evaluate.
Can one order include different colours or logos?
Describe each variant separately with its model, fabric colour, artwork version and quantity. Material and application requirements are assessed for each variant, so a total quantity alone is insufficient for the quotation.
How do we choose the right size for an event bag?
List everything going into the bag and measure the largest items. Include the total weight and how the bag will be carried. Check the physical sample with the actual pack, including folders, bottles and other bulky items, before approving the model.
